BreJarv Getaways Privacy Policy

1. Introduction

Welcome to BreJarv Getaways (“Company,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.brejarv.com, engage our travel services, or interact with us through any other means.

At BreJarv Getaways, we understand that entrusting us with your personal information is a privilege. As a purveyor of luxury travel experiences, we handle your data with the same care and discretion we bring to crafting your personalized journeys.

By accessing our website or utilizing our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

2. Information We Collect

2.1 Personal Information You Provide

To provide personalized luxury travel experiences, we collect information you voluntarily provide when you inquire about or book our services, including:

Contact Details: Name, email address, phone number, and physical address.
Identification: Passport details and birthdates (required for travel bookings).
Payment Information: Credit card details and billing addresses (processed via secure third-party portals).
Travel Preferences: Dietary restrictions, accessibility needs, and specific travel interests.

2.2 Information Collected Automatically

When you access our website, we may automatically collect certain information, including:

Internet Protocol (IP) address
Browser type and version
Operating system
Device identifiers
Pages visited and time spent on pages
Referring website addresses
Click-stream data
Geographic location (based on IP address)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

Travel suppliers and partners (airlines, hotels, cruise lines, tour operators)
Third-party booking platforms
Travel agent portals and consortia
Credit reporting agencies (for fraud prevention)
Marketing partners and data providers
Social media platforms (when you interact with our social media presence)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

Processing and fulfilling your travel bookings and reservations
Coordinating with travel suppliers, including airlines, hotels, cruise lines, and ground transportation providers
Arranging airport-to-destination transport services
Creating personalized itineraries tailored to your preferences
Providing access to luxury accommodations and exclusive partner offerings
Organizing corporate retreats, family reunions, and group travel experiences
Communicating booking confirmations, itinerary changes, and travel updates

3.2 Payment Processing

Processing credit card authorizations and payments
Verifying payment information and preventing fraudulent transactions
Managing refunds and credits in accordance with our Refund Policy
Maintaining financial records as required by law

3.3 Customer Service

Responding to inquiries, requests, and complaints
Providing travel assistance before, during, and after your journey
Managing your account and preferences
Sending important notices regarding your bookings

3.4 Marketing and Communications

Sending promotional materials about exclusive travel opportunities (with your consent)
Providing information about new destinations, packages, and services
Conducting surveys and gathering feedback to improve our offerings
Personalizing your experience based on your travel history and preferences

3.5 Legal and Compliance

Complying with applicable laws, regulations, and legal processes
Enforcing our terms and conditions and other agreements
Protecting our rights, property, and safety, and that of our clients and partners
Detecting, preventing, and addressing fraud, security breaches, and other prohibited activities
Pursuing debt collection and legal remedies when necessary

3.6 Business Operations

Analyzing usage patterns to improve our website and services
Maintaining internal records and administrative purposes
Training staff and improving service quality
Conducting business planning and reporting

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

4.1 Travel Suppliers and Partners

To fulfill your travel arrangements, we share necessary information with:

Airlines and air charter companies
Hotels, resorts, and accommodation providers
Cruise lines and yacht charter companies
Ground transportation providers
Tour operators and excursion providers
Travel insurance companies
Destination management companies
Restaurant and entertainment venues

4.2 Third-Party Booking Platforms

We process bookings through various travel agent portals and third-party booking sites, which may receive your information to complete reservations and transactions.

4.3 Payment Processors

We share financial information with payment processors, credit card companies, and financial institutions to process transactions securely.

4.4 Service Providers

We engage third-party service providers who perform functions on our behalf, including:

Information technology and cloud storage providers
Customer relationship management (CRM) platforms
Marketing and analytics services
Professional advisors (legal, accounting, consulting)
Debt collection agencies (when necessary)

4.5 Government and Regulatory Authorities

We may disclose information to government agencies, law enforcement, or regulatory bodies when required by law or to:

Comply with legal obligations, court orders, or subpoenas
Respond to requests from immigration, customs, or border authorities
Protect national security or public safety
Investigate potential violations of law or our policies

4.6 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.7 With Your Consent

We may share your information with other third parties when you have provided explicit consent.

5. Cookies and Tracking Technologies

5.1 Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

5.2 Managing Cookies

You may control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. For more information about managing cookies, please consult your browser’s help documentation.

5.3 Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals from web browsers. However, you may opt out of certain tracking as described in this section.

5.4 Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to analyze website usage. These services may collect information about your online activities over time and across different websites.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission using Secure Socket Layer (SSL) technology
Secure storage of personal information on protected servers
Access controls limiting employee access to personal information on a need-to-know basis
Regular security assessments and penetration testing
Employee training on data protection and privacy practices
Physical security measures at our office locations
Secure disposal of personal information when no longer needed

Credit Card Security: All credit card information is processed through PCI-DSS compliant payment processors. We do not store complete credit card numbers on our servers.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

Active Client Records: For the duration of our business relationship and for a period of seven (7) years thereafter for legal and accounting purposes
Booking and Transaction Records: Seven (7) years from the date of the transaction
Marketing Preferences: Until you withdraw consent or request deletion
Website Usage Data: Up to twenty-four (24) months

We may retain certain information for longer periods if required by law, regulation, or to establish, exercise, or defend legal claims.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

8.1 General Rights

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Restriction: Request that we limit the processing of your information
Portability: Request transfer of your information to another service provider
Objection: Object to processing of your information for certain purposes
Withdraw Consent: Withdraw consent for processing where consent is the legal basis

8.2 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: You may request deletion of your personal information, subject to certain exceptions
Right to Correct: You may request correction of inaccurate personal information
Right to Opt-Out: You may opt out of the sale or sharing of your personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Notice of Collection: We collect the categories of personal information described in Section 2 of this Privacy Policy for the business purposes described in Section 3.

Sale of Personal Information: BreJarv Getaways does not sell your personal information as defined under the CCPA.

To exercise your California privacy rights, please contact us using the information provided in Section 14.

8.3 European Economic Area Residents (GDPR Rights)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 8.1. You also have the right to lodge a complaint with your local data protection authority.

Legal Bases for Processing: We process your personal information based on the following legal bases:

Performance of a contract (to provide travel services you have requested)
Legitimate interests (to improve our services and prevent fraud)
Compliance with legal obligations
Your consent (for marketing communications)

9. Children’s Privacy

Our services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to delete such information.

For family travel bookings involving minors, we collect only information necessary to complete travel arrangements, and such information is provided by the parent or legal guardian.

10. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices, content, or security of third-party websites or services, including but not limited to:

Airline and hotel booking engines
Travel review platforms
Social media platforms
Payment processing portals

11. International Data Transfers

BreJarv Getaways is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our partners and service providers operate.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

For transfers from the EEA, UK, or Switzerland, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure adequate protection of your personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

Post the updated Privacy Policy on our website with a new “Last Updated” date
Notify you by email (if we have your email address) or through a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

BreJarv Getaways

Attention: Privacy Officer

Website:www.brejarv.com,

Email:BJSmith01@brejarv.com

For California residents exercising CCPA rights, please include “CCPA Request” in the subject line of your communication.

For EEA residents, you may also contact your local data protection authority if you have concerns about our processing of your personal information.

15. Acknowledgment

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

BreJarv Getaways

Crafting Unforgettable Journeys with Discretion and Care